Problem Gambling Help Lines by Province
Every province and territory has a free line for your own gambling or someone else's. All 13, checked September 30, 2026, plus family and debt help.

Key takeaways
- 01Quebec, B.C., Saskatchewan, Manitoba, PEI and Newfoundland and Labrador each have a 24-hour gambling line. Ontario's ConnexOntario and Alberta's 211 cover gambling alongside mental health and addiction, 24/7. Elsewhere, general mental health and addiction lines take gambling calls.
- 02You don't have to be the one gambling. Many of these lines take calls from partners, parents and friends, and Quebec, B.C., Saskatchewan, PEI and Newfoundland and Labrador say so explicitly.
- 03For gambling debt, the Financial Consumer Agency of Canada suggests starting with a credit counsellor who is a member of a recognized association. Speaking to one doesn't affect your credit score.
If you’re worried about your own gambling or someone else’s, you can call a help line in every province and territory: ConnexOntario (1-866-531-2600) in Ontario, 211 in Alberta, Gambling Support BC (1-888-795-6111) in British Columbia, and the numbers below for everywhere else.
This page lists one primary line for each of Canada’s 13 provinces and territories. Every number comes from a government, health-authority or provincial lottery page, or from the help-line operator’s own official site, and each was checked on September 30, 2026. Most lines describe themselves as free and confidential; the table notes what each source says. The page also covers help for families, where to get debt advice, and how to block yourself from gambling sites. We don’t recommend any gambling site. The only operator pages linked here are the provinces’ own self-exclusion pages.
In an emergency, call 911. If you’re thinking about suicide, call 9-8-8 (Suicide Crisis Helpline, 24/7).
Help lines by province and territory
| Province / territory | Service | How to reach it | When | Checked |
|---|---|---|---|---|
| Ontario | ConnexOntario (mental health, addiction and problem gambling) | 1-866-531-2600 · text CONNEX to 247247 · live chat at connexontario.ca | 24/7, free | 2026-09-30 |
| Quebec | Jeu : aide et référence (Gambling: Help and Referral) | 1-800-461-0140 · Montréal area 514-527-0140 · chat on aidejeu.ca | 24/7, free and confidential | 2026-09-30 |
| British Columbia | Gambling Support BC | 1-888-795-6111 · online support request (linked from gamblingsupportbc.ca) | 24/7, free to B.C. residents | 2026-09-30 |
| Alberta | 211 Alberta · also Recovery Alberta Addiction Helpline | Dial 211 · text INFO to 211 · chat at ab.211.ca · Addiction Helpline 1-866-332-2322 | 24/7, free and confidential (211) · 24/7, confidential (helpline) | 2026-09-30 |
| Saskatchewan | Saskatchewan Problem Gambling Helpline | 1-800-306-6789 · text 306-400-2785 | Phone 24 hours · text daily 12:30–5:30 p.m. | 2026-09-30 |
| Manitoba | Problem Gambling Helpline (as listed by Manitoba Liquor & Lotteries) | 1-800-463-1554 | 24/7, free of charge | 2026-09-30 |
| New Brunswick | Provincial addiction and mental health helpline | 1-866-355-5550 | 24/7, free | 2026-09-30 |
| Nova Scotia | Provincial Mental Health and Addictions Crisis Line | 1-888-429-8167 | 24/7, toll-free | 2026-09-30 |
| Prince Edward Island | PEI Gambling Support Line | 1-855-255-4255 | 24/7, free and confidential | 2026-09-30 |
| Newfoundland and Labrador | Gambling Help Line | 811 | 24 hours, free and confidential | 2026-09-30 |
| Yukon | CMHA Yukon Reach Out Support Line (as listed by Lotteries Yukon) | 1-844-533-3030 · counselling (867) 668-6429 | 2–10 p.m. · counselling 9 a.m.–4:30 p.m. | 2026-09-30 |
| Northwest Territories | 811 Mental Health and Wellness Support Line | Dial 811, press 1 · or 1-844-259-1793 | 24/7, anonymous option | 2026-09-30 |
| Nunavut | Kamatsiaqtut Help Line | 1-800-265-3333 · Iqaluit 979-3333 | 24/7, anonymous and confidential | 2026-08-30* |
*Nunavut’s government page blocked automated access on September 30, so this row is taken from the Internet Archive’s capture of that page dated August 30, 2026, and the date shown is that capture’s date.
Notes on the table
- Alberta has two official 24/7 options, so both are listed. Recovery Alberta’s site describes 211 as the route for Albertans “experiencing mental health or addiction concerns (including gambling)”.
- New Brunswick: the Government of New Brunswick lists 1-866-355-5550 as its free, 24/7 addiction and mental health helpline. Atlantic Lottery’s support page lists a different number for New Brunswick, 1-800-461-1234. We use the government number in the table.
- Nova Scotia doesn’t have a line only for gambling. Nova Scotia Health’s gambling page directs people to its 24/7 crisis line, which also takes calls from “someone concerned about” a person in crisis. For non-crisis counselling, you can self-refer through Mental Health and Addictions Provincial Intake at 1-855-922-1122. It’s open Monday to Friday, 8:30 a.m. to 4:30 p.m., and until 8 p.m. on Tuesdays and Thursdays.
- Prince Edward Island: besides the 24/7 support line, you can reach Health PEI Addiction Services toll-free at 1-888-299-8399. Its gambling programs include individual, group and family counselling.
- Newfoundland and Labrador: the province’s helplines page lists the Gambling Help Line as 811, “free, confidential … province-wide, 24 hours a day.”
- Yukon: Lotteries Yukon and its GameSense site point people to the Canadian Mental Health Association of Yukon (CMHAY). Neither page says whether the Reach Out Support Line is free or confidential. The Government of Yukon’s Mental Wellness and Substance Use Services can be reached toll-free in the territory at 1-866-456-3838 to find the counsellor in your community.
- Northwest Territories: the old NWT Help Line address now leads to the 811 page. 811 nurses are available 24/7, and you “can also call 811 if you have questions or concerns about someone you care about.”
- Nunavut: we found no line specifically for gambling on the Government of Nunavut’s page. It lists the Kamatsiaqtut Help Line and Healing by Talking, a free telephone counselling service from the Department of Health (1-888-648-0070).
- Nationally: the Hope for Wellness Help Line (1-855-242-3310) offers confidential counselling and crisis support to Indigenous people across Canada, 24/7. Kids Help Phone (1-800-668-6868) is free and open 24/7 for young people.
If it’s someone else’s gambling
Gambling problems often go unseen. The Government of Saskatchewan notes that, unlike alcohol or drug problems, problem gambling may show no physical signs, and it “can often go undetected until a legal, financial, or emotional crisis occurs.”
You can call for yourself even if the other person won’t. The lines in the table say so directly:
- B.C.: Gambling Support BC offers free help to any resident “having difficulties because of gambling, this includes your own gambling or a loved one’s gambling.”
- Prince Edward Island: “You can call the support line for yourself, a family member, friends, co-worker or affected other.”
- Saskatchewan: the helpline serves “people and/or their families, who are experiencing problems related to gambling.”
- Newfoundland and Labrador: “If you or a family member has a gambling concern, please call.”
- Quebec: Jeu : aide et référence runs a separate service, Together, for loved ones aged 18 and over of people living with an addiction, including gambling. Sessions are by phone or videoconference, and you can ask about it through the same 24/7 number, 1-800-461-0140, or the chat on aidejeu.ca. The centre says it is “actively seeking funding to maintain this service”, so check that it is still running.
Protect the household’s money. Saskatchewan’s guidance for families suggests:
- opening separate bank accounts
- assessing your partner’s access to money
- knowing your long-term assets and investments
- working out average monthly income and expenses
- listing valuables the person who gambles can get to
- knowing which debts you are liable for
Peer support. New Brunswick’s guidance for families recommends self-help groups such as Gamblers Anonymous and Gam-Anon. Atlantic Lottery’s support page describes Gam-Anon as a 12-step group “for those affected by the gambling problem of a loved one,” with no dues or fees. New Brunswick also suggests going to counselling together if the person decides to change.
If gambling has left you in debt
If gambling has left you owing money, the Financial Consumer Agency of Canada (FCAC) says a credit counsellor is a reasonable first step:
- Talking to one won’t hurt your credit. “Simply talking to them won’t affect your credit score.”
- Both non-profits and for-profit companies offer credit counselling, so check before you sign up. FCAC advises choosing an agency in good standing with a provincial or national association. It names Credit Counselling Canada and the Canadian Association for Financial Empowerment.
- In Quebec, budget and credit counselling is often provided by the Associations coopératives d’économie familiale (ACEF). Their member list is available through the Coalition des associations de consommateurs du Québec.
- The first meeting should be free. “No reputable credit counselling agency will charge you for the first meeting.”
- Watch for red flags. FCAC warns about agencies that claim they can solve your debt problems quickly “for a fraction of your debt”, fix your credit score fast, or that present themselves as a government program.
- Debt management plans: a counsellor can propose one to your creditors, combining your debts into one monthly payment. FCAC notes that you’ll usually still repay 100% of what you owe, and that creditors can still use collection agencies.
Some provincial gambling services also connect people to debt help. For example, Health PEI lists referrals to credit counselling among its gambling supports.
How to block yourself from gambling (self-exclusion)
Self-exclusion is a voluntary ban you put on yourself. Each province runs its own program, and a program only covers the sites and venues it names. It doesn’t reach sites your province doesn’t regulate (see our explainer on offshore gambling sites).
| Where | Program | What it covers |
|---|---|---|
| Ontario | BetGuard (iGaming Ontario) | Opts you out of all regulated online gambling in Ontario for 6 months, 1 year, 5 years or a custom term. You verify your identity with government photo ID and facial recognition. Every regulated Ontario operator also has its own self-exclusion. |
| Alberta | AGLC Self-Exclusion Program | Three choices: all registered iGaming platforms, all land-based casinos and racing entertainment centres, or both |
| British Columbia | Game Break (BCLC) | A break from PlayNow.com and BCLC apps, and (since March 26, 2024) from B.C. casinos, community gaming centres with slot machines and race-track gaming floors |
| Manitoba | Voluntary Self-Exclusion (Manitoba Liquor & Lotteries) | PlayNow.com only. To exclude yourself from Club Regent Casino, McPhillips Station Casino and the SharkClub Gaming Centre, contact the Security Programs office at 204-957-2500 ext. 8468 |
| Saskatchewan | Voluntary Self-Exclusion (Saskatchewan Indian Gaming Authority) | PlayNow.com only; the page doesn’t cover casinos, so ask the Saskatchewan helpline about casino exclusion |
| Quebec | Loto-Québec account tools | Limits, breaks and self-exclusion (autoexclusion) in your Loto-Québec online account |
| NB, NS, PEI, NL | Atlantic Lottery player tools | A short-term break of 1 to 90 days, or a long-term break, from play on alc.ca. Atlantic Lottery says a break “cannot be reversed by you or by Atlantic Lottery.” These tools cover alc.ca online play; for land-based casinos, ask your provincial help line. |
If you’re not sure which program applies to you, the help line for your province can explain your options.
What changed recently
- July 13, Alberta: Alberta’s regulated online market opened (AGLC’s page says “As of July 13” without a year; its linked documents are dated 2026). AGLC says that from this date all operators must be registered with AGLC and have a commercial agreement with the Alberta iGaming Corporation. AGLC’s centralized Self-Exclusion Program is a “required integration step for operators”, which means exclusions now also cover registered online platforms, not just casinos.
Practical next steps
- Call the line for your province or territory from the table. You can call about your own gambling or someone else’s, and you don’t need a referral.
- Put up a barrier. Sign up for your province’s self-exclusion program and use the deposit and time limits on any account you keep.
- Deal with the money early. Book a free first meeting with an accredited credit counsellor (see the FCAC advice above), and if you share finances with someone who gambles, separate them.
- Find peers. Gamblers Anonymous and Gam-Anon (for families) are free. 211 Alberta and the provincial lines can point you to local meetings.
- In a crisis, call 911, or call 9-8-8.
This page is information, not medical, legal or financial advice. We don’t recommend any gambling site; the only operator pages linked are provincial self-exclusion pages. Help-line details change: if a number doesn’t work, contact your provincial or territorial health department. Last reviewed September 30, 2026.
Is it legal in your province?
Alberta operator lookup →Ontario operator lookup →Canada hub
Questions
Is there one national gambling help line in Canada?
No. Gambling help is organized by province and territory, so the number depends on where you live. Use the table on this page to find yours. If you are in immediate danger, call 911. If you are thinking about suicide, call the 9-8-8 Suicide Crisis Helpline, which is toll-free, confidential and open 24/7. First Nations and Inuit people can also call the Hope for Wellness Help Line at 1-855-242-3310, 24 hours a day.
What is the gambling help line in Ontario?
ConnexOntario. Call 1-866-531-2600, text CONNEX to 247247, or use the live chat on connexontario.ca. It is free and available 24/7, and it connects people to mental health, addiction and problem gambling services across Ontario.
Where can I get problem gambling help in Alberta?
Call, text or chat with 211 Alberta. Dial 2-1-1, text INFO to 211, or chat at ab.211.ca. It is free, confidential and answered live 24/7, and its gambling page lists treatment, counselling, Gamblers Anonymous groups and the Self-Exclusion Program. Recovery Alberta's Addiction Helpline, 1-866-332-2322, is also toll-free, confidential and open 24/7.
Can I call a gambling help line about a family member's gambling?
Yes. Gambling Support BC helps with 'a loved one's gambling'. PEI's line takes calls about 'a family member, friends, co-worker or affected other'. Saskatchewan's helpline serves people 'and/or their families'. Newfoundland and Labrador's line is for 'you or a family member'. Quebec's Jeu : aide et référence runs a separate support service for loved ones.
Is gambling help in Canada free and confidential?
Most of the lines on this page describe themselves as free (or toll-free) and confidential. Some, like the Northwest Territories' 811 line and Nunavut's Kamatsiaqtut Help Line, also let you stay anonymous. Saskatchewan and B.C. both say their gambling counselling is free for residents, and PEI and Manitoba also describe their gambling services as free. Check your own province's page for what is covered.
What can I do about gambling debt?
The Financial Consumer Agency of Canada suggests talking to a credit counsellor, which doesn't affect your credit score. Choose an agency in good standing with an association such as Credit Counselling Canada or the Canadian Association for Financial Empowerment. In Quebec, look for an ACEF. FCAC says no reputable agency will charge you for the first meeting, and it warns against anyone claiming they can solve your debt problems quickly for a fraction of what you owe.


